Frequently Asked Questions
Everything you need to know about the Thug Club experience.
How long does shipping take?
Domestic orders are typically processed within 3-5 business days. International shipping times vary by location, usually arriving within 7-14 business days via our premium global carriers.
What is your return policy?
We accept returns within 14 days of delivery, provided the items are in their original, unworn condition with all tags attached. Please note that limited edition drops may be final sale.
How do I know which size to choose?
Most Thug Club pieces feature a signature oversized or streetwear fit. We recommend checking the specific size chart located on each product page to find your perfect measurement.
Do you restock sold-out items?
To maintain exclusivity, most of our collections are released in limited quantities and do not restock. We recommend following our social channels and signing up for the newsletter for drop alerts.
Are customs duties included for international orders?
International orders may be subject to import duties and taxes once the shipment reaches your country. These charges are the responsibility of the customer and are not included in the checkout total.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout process.